Q: Does it matter if I turn off my camera while I’m on the call?
A: If you were to drive across town to meet someone for coffee, it is unlikely that you would be able to “turn off your face” – we are used to presenting our faces in business meetings, job interviews, grocery shopping, and on social media posts. People are used to seeing you and get familiar with you by SEEING you.
I highly recommend leaving your camera on, this also helps the presenter to engage with the audience and deliver a more interesting presentation – instead of wondering if everyone fell asleep.
There can be times when it is best to turn off your camera like when you are on the move – seeing random shots of the sky and pavement can be distracting to the rest of the attendees in the meeting. I would also recommend muting yourself as well.
Q: What should I do if I can’t hear (or be heard while on the call)?
A: There are two ways to join the audio in a call, through your computer or via phone call. I recommend whenever you have a problem with audio – just call in with your phone. We all know how to talk on our phones, and if you have a bluetooth headset – it makes the experience even better!
The phone number to call into Zoom is: (646) 568-7788. You will be asked for the “meeting id” which is the 10 digit number at the top of your zoom app screen or it is the last 10 digits in the link that you clicked on to join the meeting.
Q: What’s the best way to get the best audio from speakers / hosts (call-in, microphones, etc)?
A: I always recommend a headset (this goes double for presenters). You can use one that works with your computer, or you can use the phone call in line and use your phone.
It is very common for the microphone on a computer to sound like a big echo. If you want the audience to stay focused on your presentation – invest $20 in a headset! Many people use the white earbuds that come with their iPhone – these work just fine.