SOURCES FOR EMERGENCY INFORMATION

Citizens Information Line

863-401-2234 Local / 866-661-0228 Toll Free

American Red Cross Mid-Florida Chapter

863-294-5941

United Way Information Referral Service

211 / 888-370-7188 or Text Zip Code to 898-211

Animal Services

863-499-2600

Federal Emergency Management Agency

800-621-3362

National Weather Service

813-645-2323

IMPORTANT WEBSITES

Ready.gov

LakelandElectric.com

Polk-County.net

LakelandGov.net

Weather.gov

POLK COUNTY

Polk County Emergency Management

863-298-7000 Local / 800-780-5346 Toll Free

Polk Country Sheriff

863-298-6200

Polk County Special Needs Program

(Pre-registration) 863-298-7027

OFFICIAL EMERGENCY BROADCASTING RADIO STATIONS

WONN – 1230 AM & 107.1 FM

WPCV – 97.4 FM

The stations listed above are designated as the primary emergency broadcast stations for Polk County. Lakeland Electric does its best to keep these and other stations informed on the most up-to-date news regarding power outages.

Please do not call these stations to report outages or ask for utility status information!

Travelers Information – 1610 AM

IMPORTANT CITY OF LAKELAND PHONE NUMBERS

Outage Reporting

866-834-4248

Customer Service Call Center

863-834-9535

Monday – Friday, 7:30 am – 8:00 pm (EST)

Fallen Power Lines/Water Outages

866-834-4248

TDD Number (Hearing Impaired)

863-834-8333

Medically Essential Program

863-834-1555

Tree and Lawn Debris Removal

863-834-8773

Lakeland Police Department

(Non-Emergency): 863-834-6900

Lakeland Fire Department

(Non-Emergency): 863-834-8200