Source: Lakeland Electric: https://lakelandelectric.com/Portals/Lakeland/Docs/Misc/Storm%20Season/Hurricane%20Guide%202019.pdf
SOURCES FOR EMERGENCY INFORMATION
Citizens Information Line
863-401-2234 Local / 866-661-0228 Toll Free
American Red Cross Mid-Florida Chapter
United Way Information Referral Service
211 / 888-370-7188 or Text Zip Code to 898-211
Animal Services
Federal Emergency Management Agency
National Weather Service
IMPORTANT WEBSITES
POLK COUNTY
Polk County Emergency Management
863-298-7000 Local / 800-780-5346 Toll Free
Polk Country Sheriff
Polk County Special Needs Program
(Pre-registration) 863-298-7027
OFFICIAL EMERGENCY BROADCASTING RADIO STATIONS
WONN – 1230 AM & 107.1 FM
WPCV – 97.4 FM
The stations listed above are designated as the primary emergency broadcast stations for Polk County. Lakeland Electric does its best to keep these and other stations informed on the most up-to-date news regarding power outages.
Please do not call these stations to report outages or ask for utility status information!
Travelers Information – 1610 AM
IMPORTANT CITY OF LAKELAND PHONE NUMBERS
Outage Reporting
Customer Service Call Center
Monday – Friday, 7:30 am – 8:00 pm (EST)
Fallen Power Lines/Water Outages
TDD Number (Hearing Impaired)
Medically Essential Program
Tree and Lawn Debris Removal
Lakeland Police Department
(Non-Emergency): 863-834-6900
Lakeland Fire Department
(Non-Emergency): 863-834-8200
